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Privacy Policy

Subject to applicable laws, you agree that by accessing ComeNow platform, which includes our
ComeNow mobile apps and website (collectively the “Platform”), you shall be deemed to have
accepted to be legally bound by the terms of this Privacy Policy without limitation or qualification
and all personal information / data relating to you collected by ComeNow Pte. Ltd. (“ComeNow”,
“we”, “our” or “us”) from the Platform from time to time may be used and disclosed for such
purposes and to such persons as set out in this Privacy Policy.

If you do not agree to the terms of this Privacy Policy, please do not access or use the Platform. Any
continued access or use of the Platform (whether this time or in future) will imply that you have
accepted the terms of this Privacy Policy.

We take your privacy seriously and are committed to providing a safe online experience. We
believe in being transparent about our practices, which is why we have provided this Privacy
Policy to explain how we collect, use and disclose your information.

1. Collection, Use and Disclosure of Personal Information
This Platform automatically receives and records information on our server logs from your
browser, including your IP address, cookie information, and the page(s) requested.

By providing your personal information to us, whether or not through the Platform, you
consent to our collection, use and disclosure of your personal information (including but not
limited to your email address and password) in accordance with this Privacy Policy.

We may collect, use and/or disclose your personal information for the following purposes:
(a) to provide and improve our services;
(b) to create and maintain your account with us and facilitate your access and/or use of
the Platform, the transactions between us and you;
(c) to maintain and upkeep of your records and data;
(d) for targeted online marketing;
(e) for accounting, billing and verification purposes;
(f) for disaster recovery and back-up;
(g) for internal administrative and management purposes;
(h) to contact you regarding any feedback, queries or requests;
(i) to address or investigate any complains, claims or disputes;
(j) to handle any issues which have come to our attention;
(k) to facilitate investigations into any suspicious or illegal activity on the Platform;
(l) where required by any act, statute, law, or regulation, or by the order of a
government authority or a court or tribunal of competent jurisdiction;
(m) any purposes exempted under the applicable laws;
(n) such other purposes consented by you for which your personal information is
collected; or
(o) any other purpose reasonably related to the aforesaid.
We may also disclose your personal information to our other partners, service providers,
contractors and affiliates in Singapore or elsewhere to provide our services, to maintain this
Platform or to protect the security or integrity of this Platform and our databases. We will
use commercially reasonable efforts to ensure that such partners do not use your personal
information for a purpose other than the purposes for which the personal information were
originally given.

2. Payment System
We use Stripe as our online payment service provider. Your payment information is stored
through Stripe’s data storage, database and the general Stripe platform. For further
information on how your data is handled by Stripe you may wish to refer to the following
links:
Legal – https://stripe.com/en-sg/legal
Privacy Policy – https://stripe.com/en-sg/privacy

3. Aggregated Data
Notwithstanding anything to the contrary, we may generate aggregated and statistical data
derived from your use of the Platform and/or from your information, including, without
limitation, aggregated or anonymized data, the number of records, the number and types of
transactions, configurations, and reports processed (“Aggregated Data”). By using the
Platform and storing data on the Platform, you agree that we may have access to your data
for the purpose of generating Aggregated Data. Such Aggregated Data shall not include any
personally identifiable information.
You acknowledge and agree that we own:-
(a) the Aggregated Data; and
(b) the processed data that results from any data analysis and processing by us or our
affiliates (“Processed Data”).

Nothing herein shall be construed as prohibiting us from utilizing or disclosing the
Aggregated Data and/or Processed Data for purposes of operating our business, provided
that our use of Aggregated Data and/or Processed Data will not reveal the identity, whether
directly or indirectly, of any individual. In no event shall the Aggregated Data and/or
Processed Data include any personally identifiable information.

You further acknowledge and agree that, as part of our Services, we may from time to time
provide on the Platform with product or service advertisements from us or our affiliates or
partners based on the Aggregated Data and/or Processed Data collected or processed by
us.

4. Cookies
We use cookies, where a small data file is sent to your browser to store and track
information regarding you when you enter our Platform. The cookies are used to track
information such as frequency of website or app visit and duration of visit and web or app
pages visited. This is to allow us to understand our web traffic better, customise your surfing
experience and pave way for future improvement of the Platform. While the cookies can tell
us when you enter our Platform and which web pages you visit, they cannot read data off
your hard disk.

5. Web Beacons
In limited circumstances, we also may use web beacons to collect anonymous, nonpersonal
information about your use of our Platform, and your use of emails, special
promotions or newsletters we send to you. Web beacons (also known as pixel tags) are tiny
graphic image files imbedded in a web page or email that provide a presence on the web
page or email and send back to its home server information from the your browser. The
information collected by web beacons allows us to statistically monitor how many people
are using the Site, or opening our emails, and for what purposes.

6. Change of Control
We may share your personal data as part of a sale, merger or change in control, or in
preparation for any of these events. Any other entity which buys us or part of our business
will have the right to continue to use your data, but only in the manner set out in this Privacy
Policy unless you agree otherwise.

7. Transfer of Data
We may transfer, store, process and/or deal with your personal data outside of Singapore.
In doing so, we will comply with the Personal Data Protection Act 2012 (“PDPA”) and other
applicable data privacy protection and privacy laws.

8. Retention of Data
Your personal data will be retained by us for the duration of your use of the Platform and for
a period of up to one (1) year thereafter so that we may re-activate your account with us.

9. Children
Our Platform is not designed or intended to appeal to minors and we do not knowingly
attempt to solicit or receive any information from children. However, if a child under the age
of 18 has provided us with any personal data, the parent or guardian of such child should
contact us immediately at [support@comenow.com] so we can delete such information
from our system unless otherwise permitted or required under the applicable laws.

10. Confidentiality
Save where expressly provided herein, we will not to reveal to any person, firm or company
any which may come to our knowledge hereunder and shall keep with complete secrecy the
personal information provided by you and shall not use or attempt to use any such personal
information in any manner without your permission. These restrictions shall cease to apply
to information or knowledge which may come into the public domain other than as a result
of any act or breach of this Privacy Policy by us.

11. Accessing, Changing or Deleting Your Information
Please contact us at [support@comenow.com] if you wish to modify any information
provided to us.

12. Security of Your Personal Information
Where appropriate, we use available technology to protect the security of communications
made through the Platform. However, as no data transmission over the Internet can be
guaranteed to be completely secure, we cannot guarantee the security of any information
you transmit to us, and you transmit such information at your own risk. We do not accept
liability for the security, authenticity, integrity or confidentiality of any transaction and other
communications made through the Platform.

Internet communications may be susceptible to interference or interception by third parties.
Despite our best efforts, we make no warranties that the Platform is free of viruses or other
unauthorised software.

You should take appropriate steps to keep your information, software and equipment
secure. This includes clearing your Internet browser cookies and cache before and after
using any services on the Platform.

13. Third Party Websites
The Platform may contain hyperlinks to and from other Internet websites. These websites
may have different privacy practices from the ones described here. Since this Privacy
Policy applies solely to this Platform, please read the privacy statements of the other
websites you visit.

14. Governing Law
This Privacy Policy is governed by the laws of the Republic of Singapore.

15. Modification
The terms of this Privacy Policy may be changed from time to time. All changes will be
posted on this page, and your access or use of the Platform after such changes have been
posted will constitute your agreement to the modified Privacy Policy and all of the changes.
You should therefore read this page carefully each time you visit the Platform.

16. Terms of Use
By accessing or using the Platform, you are deemed to have also accepted our Terms of
Use at [https://comenow.com/general-terms-of-use/].